CAN I FILL OUT AN APPLICATION AND LEASE ONLINE?

Absolutely! You can apply and sign your lease online by clicking Apply at the top of the page. Apply online for efficiency, convenience, and the good of the environment.

HOW ARE THE LEASES SET UP?

Each resident signs a separate, individual lease agreement. They are responsible for only their monthly rental payment and lease terms. They will not be held liable for their roommates’ lease obligations.

WHAT FURNITURE IS PROVIDED?

Each unit is fully furnished with a sofa, lounge chair, coffee table, end table, and entertainment center in the living room and barstools in the kitchen/dining area. Every bedroom comes with a full size bed with two dressers, a nightstand, a desk and chair.

DO YOU ALLOW PETS?

We are pet friendly, but the size and weight of your pet must be approved and registered by the General Manager.

When is rent due?

Rent is due on the 1st of every month.

Do you send me a bill every month?

No, bills are not sent to residents each month, but you may see payment reminders posted around the property or on the resident portal.

WHAT ARE THE RENTAL PAYMENT OPTIONS?

We only accept online payments through E-Check or Credit Card payments on our Resident Portal. We are unable to accept manual or cash payments unfortunately. If you click on the "Pay Your Rent" shortcut link under "Residents", you can easily make payments on a monthly basis, or if you wish, you can set up recurring payments. Setting up an account also allows you to track your payment history. "Pay Your Rent" gives you control of timely payments and helps avoid late charges.

WHAT DOES THE MONTHLY RATE INCLUDE?

The monthly rent includes ALL utilities and furniture! High-speed internet, cable TV, electricity with “Green Caps”, water, sewer, and trash. Our internet provider takes commercially reasonable steps to provide up to 300Mbps download and 300Mbps upload of shared bandwidth per user account. Those amounts may be lower due to the capabilities of the connected device, overall network utilization, and/or signal interference.

How is the electricity bill split between roommates?

Electric bills are delivered to our office. We divide the total among the number of residents in that unit. We post them to your online account towards the end of each month, and should be paid along with your rent for the next month. In addition to the electric usage charges, there is a monthly billing fee of $3.75 per resident per month. For any of the other charges that may be included in the billable amounts provided by BrightRidge, please feel free to inquire with BrightRidge at (423) 952-5000.

HOW ARE ROOMMATES ASSIGNED?

Residents may choose their own roommate or we can match them with a compatible roommate with information from their Resident Profile Questionnaire.

Can I request specific roommates?

Yes, you can list the roommates you have chosen on your Resident Profile Questionnaire when completing your application. It is important that all roommates list each other and that all requests are mutual.

Do you have a roommate matching service?

Yes, you will be given a Resident Profile Questionnaire when completing your application that will inquire as to your study habits, social habits, and hobbies to help us match you with residents that have similar preferences in your floor plan.

Am I allowed to request a specific unit?

You can list your preferences on your Resident Profile Questionnaire and we will do our best to place you in the unit that fits those requests. All requests are served on a first-come, first-served basis and are taken in order based on the date your application was received.

CAN I MOVE-IN EARLY?

We understand that certain circumstances or events may require that some of our future residents will need to move-in early. Our management team is happy to try to accommodate this! Simply contact us and we will be in touch with you shortly.